Frequently Asked Questions at Hub Starters Auto Repair
At Hub Starters Auto Repair in Malden, MA, we believe in transparency and helping our community make informed decisions about their vehicle care. Lou and Brian, along with our experienced team, have compiled answers to the most common questions we receive from customers throughout Malden, Everett, Revere, Medford, and Melrose. Whether you're wondering about our services, need help with Massachusetts inspections, or want to understand our repair process, you'll find honest, straightforward answers below. Can't find what you're looking for? Give us a call at (781) 322-6151 – we're always happy to help!
Questions About Hub Starters
How long has Hub Starters been serving Malden and the surrounding areas?
Hub Starters has been providing trusted auto repair services to Malden, MA since 1982 - that's over 40 years of experience serving our local community. We're a family-owned and operated business that has built lasting relationships with customers throughout Malden, Everett, Revere, Medford, and Melrose.
What makes Hub Starters different from other auto repair shops in Malden?
We're the only AAA-approved auto repair facility in Malden, and we maintain an A+ rating with the Better Business Bureau. Our shop features ASE Certified Master Technicians with Advanced Engine Performance Certifications, state-of-the-art diagnostic equipment, and we're one of the only Registered Emissions Repair Facilities in Malden. Plus, we offer an alternative to costly dealership repairs with honest, upfront pricing.
Do you work on all types of vehicles?
Yes, we service all foreign and domestic cars, light trucks, SUVs, and vans. Whether you drive a Honda, Toyota, Ford, Chevrolet, BMW, or any other make and model, our certified technicians have the expertise and equipment to handle your vehicle's needs.
Why should I choose Hub Starters over the dealership for my car repairs?
Hub Starters offers the same quality repairs as dealerships but at significantly lower prices - sometimes hundreds of dollars less! We have ASE Certified Master Technicians, the latest diagnostic equipment, and over 40 years of experience. Plus, you'll receive personalized service from owners who treat customers like family.
Services & Pricing
What auto repair services do you offer in Malden?
We're a complete auto repair facility offering oil changes, brake service, tune-ups, engine diagnostics, timing belt replacement, AC refrigerant service, suspension repair, exhaust system repair, alternator and starter repair, heating system service, wheel alignment, and much more. We also provide Massachusetts state inspections and emissions testing.
How much does an oil change cost at Hub Starters?
Our oil change prices vary depending on your vehicle's requirements and whether you choose conventional or synthetic oil. We use quality brands that are guaranteed to last longer than average motor oils. Call us at (781) 322-6151 for current pricing and to schedule your service.
Do you offer any warranties on your repair work?
Yes, we stand behind our work with warranties on parts and labor. The specific warranty terms depend on the type of service performed. Our ASE Certified Master Technicians ensure quality repairs that you can trust for your family's safety.
Can you perform my car's factory scheduled maintenance?
Absolutely! We can perform all new car service and factory scheduled maintenance according to your manufacturer's specifications. This helps maintain your vehicle's warranty while saving you money compared to dealership prices.
Massachusetts State Inspections
Are you a licensed Massachusetts inspection station?
Yes, we're the top inspection station in Malden and have been serving the community for decades. We perform both safety and emissions inspections for cars and light trucks, and we're properly licensed and equipped to issue valid Massachusetts inspection stickers.
What if my car fails the emissions test in Malden?
If your vehicle fails the emissions portion of the annual inspection, it must be repaired at a Registered Emissions Repair Facility to validate your inspection sticker. Hub Starters is one of the only Registered Emissions Repair Facilities in Malden, so we can diagnose and fix emissions problems right here in our shop.
How long does a Massachusetts state inspection take?
Most inspections can be completed while you wait, typically taking 30-60 minutes depending on whether any issues are found. We recommend calling ahead to schedule your inspection to minimize wait time.
Scheduling & Location
What are Hub Starters' hours of operation?
We're open Monday through Friday from 7:30 AM to 4:00 PM. Saturday appointments are available by appointment only, and we're closed on Sundays. Call (781) 322-6151 to schedule your service.
Where is Hub Starters located in Malden?
We're conveniently located at 172 Broadway, Malden, MA 02148, right on Route 99. Our location makes us easily accessible to customers from Malden, Everett, Revere, Medford, and Melrose.
Do I need an appointment for auto repair services?
While we accept walk-ins when possible, we recommend scheduling an appointment to ensure prompt service and minimize your wait time. You can call us at (781) 322-6151 to schedule your appointment.
How far in advance should I schedule my Massachusetts inspection?
We recommend scheduling your inspection at least a week before your current sticker expires, especially during peak inspection months. This gives us time to address any issues that might be found during the inspection process.
Emergency Services & Check Engine Light
What should I do if my check engine light comes on in Malden?
Don't ignore your check engine light! Bring your vehicle to Hub Starters as soon as possible. We specialize in check engine light diagnostics and have the latest scanning tools to quickly identify the problem. Many check engine light issues, if left untreated, can lead to more expensive repairs.
Can you diagnose why my car won't start?
Yes, our ASE Certified Master Technicians excel at diagnosing starting problems. Whether it's your battery, alternator, starter, or another electrical issue, we have the expertise and diagnostic equipment to identify and fix the problem quickly.
Do you offer same-day auto repair services?
Depending on the type of repair needed and parts availability, we often can complete repairs the same day. For routine services like oil changes, brake pad replacement, and inspections, same-day service is typically available. Call us to discuss your specific needs.
Seasonal Services
When should I have my car's AC system serviced in Massachusetts?
We recommend having your AC system checked before the hot summer months arrive. Our Car AC Refrigerant Service handles both newer cars that use 1234yf refrigerant and older models requiring R-134a refrigerant. Spring is the ideal time to ensure your air conditioning is ready for Massachusetts summers.
What winter car maintenance should I consider in Malden?
Before winter arrives, consider having your battery tested, antifreeze levels checked, heating system inspected, and tires evaluated for proper tread depth. Our technicians can perform a comprehensive winter readiness check to help prevent breakdowns during cold Massachusetts winters.
How often should I get a tune-up, and is spring a good time in Massachusetts?
We recommend tune-ups every 30,000-60,000 miles depending on your vehicle, but spring is an excellent time for this service in Massachusetts. After harsh winter driving conditions with salt, cold temperatures, and stop-and-go traffic, a comprehensive spring tune-up helps restore your engine's performance. Our tune-up service includes a thorough performance assessment, engine evaluation, battery inspection, and compliance check to ensure your vehicle is ready for spring and summer driving season.
For more information or to schedule your auto repair service, call Hub Starters at (781) 322-6151 or visit us at 172 Broadway, Malden, MA 02148. Serving Malden, Everett, Revere, Medford, Melrose, and surrounding communities since 1982.